Welcome back to Real talk, with Realtors! In this podcast, we break down the amazing solutions in the real estate industry today with real estate professionals, and jam on when these programs are applicable and how they benefit the homeowner. Hosted by Dalip Jaggi and presented by Revive, your real estate concierge for maximizing profit.

This is Episode #33 and we’re getting real with Austin Glass, a Founding Partner of Mint Real Estate.. Listen to the episode on Apple Podcasts, Spotify, Google Podcasts, and your other favorite podcast spots – follow and leave a 5-star review if you think it’s Real talk!

• Episode Summary & Player
• Show Notes
• Real talk, with Realtors Summary

Real talk, with Realtors Episode #33: Austin Glass on recruiting good people to your real estate team

Austin Glass is a Founding Partner of Mint Real Estate. He has a background in residential and commercial real estate, and flourished in customer service and sales before that. Hear how to find the right people for your real estate team, figure out who you don’t need, determine when to expand your team, establish core values, and document your processes. This episode covers everything from hiring to writing SOPs. Here’s a small sample of what you will hear in this episode:

• How do you recruit people for your real estate team?
• What does Austin look for when interviewing agents?
• Has he had to let anybody go?
• What can go wrong with recruiting?
• When is the right time to expand your team?
• Why should an executive assistant be your first hire?
• Does Mint have a library of SOPs?
• What should you be asking yourself if you’re being recruited?
  

Connect with Austin at MintRealEstate.com.

Check out the episode and show notes below for much more detail.

Show Notes

• Real talk, with Austin Glass

• [0:14] Welcome back to Real talk, with Realtors
• [0:23] Revive Concierge
• [0:29] Podcast
• [0:38] Connect with Austin at MintRealEstate.com
• [1:04] Bryan Hill on using CRM to fuel your real estate business
• [1:48] How did Austin get into real estate?
• [2:11] Hedge funds, Investors
• [2:37] Did Austin grow up in Mission Viejo, CA?
• [3:34] How do you recruit people for your real estate team?
• [4:22] Orange County, CA
• [5:23] Consumer Experience
• [5:40] How big is Austin’s team right now?
• [6:21] What does he look for when interviewing agents?
• [6:54] Sales
• [7:16] Keller Williams (KW), RE/MAX
• [8:33] Has Austin figured out who they need?
• [9:40] Attrition
• [10:06] What can go wrong with recruiting?
• [10:27] Slack
• [11:45] Has Austin had to let anybody go?
• [12:09] Performance improvement plan (PIP)
• [12:42] Leads, Clients
• [14:07] Entrepreneur
• [15:57] When is the right time to expand your team?
• [17:00] CRM (Customer relationship management)
• [17:57] Virtual assistant (VA)
• [18:28] Why should an executive assistant be your first hire?
• [19:00] SOP (Standard operating procedure)
• [19:42] Does Mint have a library of SOPs?
• [20:16] Monday.com
• [20:24] Google Drive
• [21:52] Has Austin defined their core values?
• [22:51] Mental health
• [23:37] What should you be asking yourself if you’re being recruited?
• [26:19] What words of advice does Austin have for realtors?
• [26:39] Connect with Austin at MintRealEstate.com
• [27:22] Maximize your real estate profit at iloverevive.com
• [27:44] Make sure to follow Real talk, with Realtors on your favorite podcast spot and leave us a 5-star review on Apple Podcasts
• Theme Song: Groovy Funky Soul by NILLY NELL

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your host

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‍Dalip Jaggi

Co-founder of Revive

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